Refund Policy

Refunds for Online Courses

We strive to provide high-quality online courses to help you achieve your learning goals. However, we understand that circumstances may arise where a refund is necessary. Please read our refund policy carefully.

Eligibility for Refunds

• Refund Requests: Refunds are applicable only if requested within 7 days of course enrollment.
• Non-Refundable Cases:
  • If more than 25% of the course content has been accessed.
  • If the course includes downloadable materials, once they have been accessed or downloaded.
  • If you have availed of any personalized coaching or one-on-one sessions.
• Technical Issues: If you experience technical issues preventing you from accessing the course, please contact our support team at info@emotionalabilityresources.com for assistance before requesting a refund.

Process for Requesting a Refund

• Send an email to info@emotionalabilityresources.com with your order details and reason for the refund request.
• Our team will review your request and notify you of approval or rejection within 5-7 business days.
• If approved, your refund will be processed, and the amount will be credited back to your original payment method within 7-10 business days.

Late or Missing Refunds

If you haven’t received your refund yet:

• First, check your bank account again.
• Contact your credit card company, as processing times may vary.
• Contact your bank for further assistance.

If you have done all of the above and still have not received your refund, please contact us at info@emotionalabilityresources.com or call 98310 41877.

Governing Law

This refund policy is governed by the laws of India, and any disputes will be subject to the jurisdiction of Kolkata, West Bengal.

Contact Us

For any refund-related queries, please contact us:

Office Address: Suite 701, Shivshakti Agro I Ltd, Chitrakoot Building, 230/3A AJC Bose Road, Kolkata 700017
Phone: 98310 41877
Email: info@emotionalabilityresources.com